We collect information that you provide directly to us when you: • Request a quote or book towing services • Release an impounded vehicle • Contact us through our website or phone • Subscribe to our communications This information may include: name, email address, phone number, vehicle information (year, make, model, VIN), pickup/dropoff locations, and payment information. We also automatically collect certain information about your device when you visit our website, including IP address, browser type, and pages visited.

We use the information we collect to: • Provide towing and impound services • Process vehicle releases and payments • Communicate with you about services and quotes • Comply with legal obligations and lawful requests from government agencies • Maintain records as required by Oklahoma state regulations • Improve our website and services • Respond to your inquiries and support requests We do not sell your personal information to third parties.

We may share your information with: • Government agencies (as required for impound releases and legal compliance) • Payment processors (to process transactions) • Service providers who assist in our operations (with confidentiality agreements) • Legal authorities when required by law, subpoena, or court order We maintain strict confidentiality of all customer information and share only what is necessary to provide services or comply with legal requirements.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes: • Secure facility access controls • Encrypted data transmission for online transactions • Limited employee access to personal information • Regular security assessments and updates However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to: • Access the personal information we hold about you • Request corrections to inaccurate information • Request deletion of your information (subject to legal retention requirements) • Opt-out of marketing communications • Request a copy of information we've shared with government agencies To exercise these rights, contact us at razasgarage@outlook.com or (405) 322-5556.

We retain your information for as long as necessary to: • Fulfill the purposes outlined in this policy • Comply with Oklahoma state towing and impound regulations • Maintain records for legal and accounting purposes • Resolve disputes and enforce our agreements Impound records are maintained according to state law requirements. Payment records are kept for tax and accounting purposes.